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Terms, Privacy & Cookie Policy

Who we are

Akallis Rent a Car – Nikolidaki Artemis
Agia Marina, Chania, Crete, Greece

Our website address is: https://www.akallisrentacar.com.


1. Company Information

This website and car rental service are operated by Akallis Rent a Car – Nikolidaki Artemis, a sole proprietorship based in Agia Marina, Chania, Crete, Greece.

By accessing this website or making a reservation, you agree to the terms described below.


2. Driver Requirements

  • Minimum driver age: 22 years old

  • The driver must hold a valid driving license for at least one (1) year.

  • A valid ID or passport must be presented at vehicle collection.


3. Reservations & Payment

  • A 10% deposit is required to confirm a booking.

  • Online payments are securely processed through trusted third-party providers such as Stripe and PayPal.

  • The remaining balance is payable at vehicle collection unless otherwise agreed.

We do not store full credit card details.


4. Cancellation Policy

  • Free cancellation up to 5 days before the scheduled pick-up date (full refund of deposit).

  • Cancellations made less than 5 days before pick-up result in loss of the deposit.


5. Insurance & Liability

The vehicle is provided with agreed insurance coverage.

However, insurance does not cover:

  • Damage to the underside/lower part of the vehicle

  • Damage caused by off-road driving

  • Damage caused by negligence or violation of traffic laws

  • Driving under the influence of alcohol or illegal substances

In such cases, the renter bears full financial responsibility.


6. Prohibited Use of Vehicle

The following are strictly prohibited:

  • Driving off-road

  • Driving under the influence of alcohol or drugs

  • Use of the vehicle for illegal activities

  • Unauthorized drivers are not allowed to drive the vehicle

Violation of these terms voids insurance coverage.


7. Traffic Violations

The renter is fully responsible for any traffic fines, penalties, or legal violations incurred during the rental period.


8. Vehicle Return

  • The vehicle must be returned in the same condition in which it was delivered and with the same amount of fuel.
  • The use of the vehicle must be based on the instructions of the manufacturer and Akallis Rent a Car staff.

9. Privacy Policy

9.1 Data Controller

Akallis Rent a Car – Nikolidaki Artemis
Agia Marina, Chania, Crete, Greece
Email: [info@akallisrentacar.com]


9.2 What Personal Data We Collect

We may collect:

  • Full name

  • Email address

  • Phone number

  • Reservation details

  • Billing information

  • IP address

  • Website usage data


9.3 Purpose of Processing

Your data is processed for:

  • Managing reservations

  • Processing payments

  • Fulfilling legal and tax obligations

  • Customer communication

  • Sending promotional offers (only with your consent)

  • Website performance analysis


9.4 Payment Processing

Payments are processed securely through third-party providers such as:

  • Stripe

  • PayPal

These providers process data in accordance with their own privacy policies.


9.5 Marketing Communications

If you subscribe to our newsletter, we may send promotional emails and offers.

  • Marketing emails are sent only with your explicit consent.

  • You may unsubscribe at any time using the unsubscribe link included in each email.


9.6 Data Retention

  • Reservation and invoicing data are retained as required under Greek tax legislation.

  • Marketing data are retained until the user unsubscribes.

  • Analytics data are retained according to Google’s retention policies.


9.7 Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Request correction

  • Request deletion

  • Withdraw consent

  • Lodge a complaint with the Hellenic Data Protection Authority

Requests may be submitted via email.


10. Cookie Policy

This website uses cookies to:

  • Ensure proper website functionality

  • Analyze traffic and improve performance

  • Understand user behavior via analytics tools

We use Google Analytics to analyze website usage.

Cookies that are not strictly necessary are activated only after user consent through our cookie banner.

Users may change or withdraw cookie consent at any time.


11. Data Security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, misuse, or disclosure.


12. Updates to This Policy

We reserve the right to update this policy at any time. Changes will be published on this page.

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